Paying bills

At the convenience store

• With the paper bill: Taipower (electricity), Taiwan Water, the Taipei Water Department and Chunghwa Telecom all list 7-ELEVEN, FamilyMart, Hi-Life and OK among their collection points. FamilyMart's list also includes Taiwan Mobile, FarEasTone, gas companies, cable TV, parking, traffic fines and taxes.
• Without the bill: enter your account number at the store kiosk (7-ELEVEN ibon, FamilyMart FamiPort, Hi-Life Life-ET or OK.go), print a payment slip and pay at the counter. Taipower and Taiwan Water both describe this.
• Before the deadline: Chunghwa Telecom bills that are already overdue can't be paid at convenience stores. Taipower bills can be paid there up to 7 days after the deadline; from day 8 the barcode stops working at stores.

Paying by credit card at the store

Since 2018 the FSC has allowed utility charges, taxes and government fees collected by convenience stores to be paid by credit card. 7-ELEVEN's rules:

• Only credit cards from listed Taiwanese banks can pay bills there. UnionPay and foreign cards can only pay for goods, not bill collections.
• The only phone bills payable by card at 7-ELEVEN are FarEasTone and Taiwan Mobile.
• Taxes paid by card are capped at NT$30,000.

Other ways to pay

• Auto-debit from a bank or post office account, or from a credit card. You apply in advance. → Opening a bank account
• The utility's app: the Taiwan Power app lets you bind your customer number and pay by store barcode or credit card. Chunghwa Telecom's app and website take overdue bills too.
• Mobile payment: Taipower lists JKO Pay, iPASS MONEY, O'Pay, Pi, GAMA Pay, ezPay, BeePay and Taiwan Pay. Taiwan Water lists credit card, Taiwan Pay, banks' apps, JKO Pay, LINE Pay, ezPay, EasyWallet and others, by scanning the QR code on the bill.
• Online banking or ATM transfer, and in person at the utility's own offices.

Electricity (Taipower)

Taipower reads meters and bills ordinary homes every two months. For a bimonthly home bill, Taipower's timeline is:

Late charges are added to the next bill, and a charge under NT$5 counts as NT$5.

Good to know: Taipower says it never asks customers to visit websites or do anything at an ATM. Report suspicious calls or texts to the 165 anti-fraud line or Taipower's free line, 1911.

Water

• Taiwan Water Corporation serves most of Taiwan. Pay by the 21st of the billing month. After that, until the 21st of the next month, you can still pay at convenience stores and listed banks, with a late charge on the next bill. If arrears pass two months, supply is cut. Its charter sets the late charge at 1% (days 8 to 14 after the deadline) and 2% after that, minimum NT$5.
• Taipei Water Department serves Taipei City and parts of New Taipei (Sanchong, Zhonghe, Yonghe, Xindian and others). It bills every two months. Overdue bills can still be paid at collection points, with any late charge on the next bill. You can also pay at pay.taipei or its offices.

Phone bills

• Chunghwa Telecom: monthly bills. Under its mobile contract, service may be suspended if a bill is unpaid 7 days after the deadline, and the contract may be ended at 90 days. Service comes back within 24 hours of full payment. Card issuers may charge NT$10 for card payments online, by phone or in the app; bank account payments are free.
• Taiwan Mobile: online payment by bank account, credit card or mo coins. Customers suspended for non-payment can still pay online.
• FarEasTone: pay online by card or bank account, or take the barcode to a FarEasTone store or a convenience store.

Renting: electricity charged by the landlord

The Ministry of the Interior's rules for residential lease contracts, in force for new leases since July 15, 2024:

• If you pay electricity by usage, the price per kWh may not be more than the "current average price per kWh" (當期每度平均電價) on that unit's bill.
• The landlord may not add extra for common-area electricity, unless Taipower has been asked to add a share of it to the unit's bill.
• If you pay electricity, the landlord must give you the unit's bill information. You can also ask Taipower for it through its tenant query service.
• A landlord who overcharges can be reported to the city or county consumer protection or land office, and fined NT$30,000 to NT$300,000 if they don't correct it.

Older leases are not affected unless both sides agree. → Renting off campus

Receipts and the invoice lottery

Utility payments produce e-invoices that enter the uniform invoice lottery (統一發票). Numbers are drawn on the 25th of every odd month for the previous two months. You claim a prize within three months, starting on the 6th of the month after the draw. Foreign residents with an ARC can have cloud invoice prizes paid straight into a Taiwan bank or post office account through the Ministry of Finance app. Prizes over NT$5,000 have tax withheld.

In your city

The city guides explain what else you can do at the convenience store:

• Inside Taipei, settling in (paying bills at the convenience store)
• Inside Hsinchu, everyday Taiwan (convenience stores: the centre of daily life)
• Inside Taichung, everyday Taiwan (at the convenience store)
• Inside Tainan, living in Tainan (bills and National Health Insurance)
• Inside Kaohsiung, everyday Kaohsiung (the convenience store does more than snacks)
• Inside Yilan, travel basics (convenience stores)
• Inside Hualien, travel tips (convenience stores)

Questions

Can I pay bills with a foreign credit card at 7-ELEVEN?

No. 7-ELEVEN says only credit cards from listed Taiwanese banks can pay bill collections. UnionPay and foreign cards can only pay for goods. You can still pay the bill at the store counter without a card, or use another route such as the utility's app.

What if I miss the deadline on my electricity bill?

Within 7 days after the deadline you can still pay at convenience stores and banks with no late charge. From day 8 the barcode stops working at stores: reprint at the store kiosk, or pay in the Taiwan Power app, by mobile payment or at a Taipower office. The late charge goes on the next bill.

Can my landlord charge more for electricity than Taipower does?

Not on a lease signed since July 15, 2024. If you pay by usage, the price per kWh may not be more than the current average price on that unit's bill.

→ Money: cards, cash and ATMs · Arrive and live

Sources (24)

Checked November 2026.Show

Taipower: payment methods, auto payment, mobile payment, reading your bill, late payment timeline, paying after the deadline, bimonthly billing, tenant query. Water: Taiwan Water, payment, Taiwan Water, business charter, Taipei Water Department, payment, service area. Phones: Chunghwa Telecom, payment, collection points, mobile contract, Taiwan Mobile FAQ, FarEasTone. Stores: FSC order on cards at convenience stores, 7-ELEVEN, FamilyMart. Renting: 住宅租賃定型化契約應記載及不得記載事項, MOI release (2024). Invoices: 統一發票給獎辦法, MOF prize claim rules.